Terms of Service

These terms describe the general conditions for using OSRAM web content, requesting lighting component information, and submitting project inquiries. Website content is provided for preliminary planning and does not replace a complete project review, local code interpretation, or approval by the authority having jurisdiction.

Specification Information

Product descriptions, compatibility notes, certification references, and application guidance may change as component families, standards, and regional availability change. Users should request current documentation before purchasing, installing, or substituting lighting drivers, sensors, emergency equipment, luminaires, or control devices.

Inquiry Submissions

When you submit project information, you confirm that you are authorized to share the details provided. OSRAM may use the information to respond to the inquiry, route the request to a distributor or technical contact, and prepare relevant documentation. A response does not create a binding supply agreement unless a separate written agreement is issued.

Use of Website Content

You may use website content for internal project planning, comparison, and communication with your team. You may not misrepresent OSRAM documentation, remove context from technical recommendations, or present preliminary notes as final stamped engineering documents.

Availability and Substitutions

Availability, pricing, and lead time may vary by region, distributor, certification requirement, and project quantity. If a substitute component is requested, the user is responsible for confirming that the replacement satisfies fixture safety, electrical ratings, thermal limits, control compatibility, and project approval requirements. OSRAM may provide comparison guidance, but final acceptance remains with the project team, owner, designer, contractor, and applicable reviewing authority.

Limitation of Liability

To the extent permitted by law, OSRAM is not responsible for indirect, incidental, or consequential losses arising from use of website content, delayed responses, incorrect project information supplied by the user, or installation decisions made without current documentation. These terms may be updated periodically, and continued use of the website means you accept the current version.